Frequently Asked Questions
Wireless High Speed Internet Questions
What is Wireless High-Speed Internet?
Wireless High-Speed Internet is based on broadband wireless technology providing high-speed Internet access using towers that broadcast our Internet signal. It is cost-effective with data rates as fast as our DSL or cable services. The Canopy system is comprised of three major components: Access Point (AP), Subscriber Module (SM) and the Backhaul Unit (BU).
Even wireless technologies such as cell phones sometimes experience inconsistent service (e.g., dropped calls). How reliable is the wireless technology?
In opposition to the wireless technologies that support a cell phone's mobility, the wireless technology is a fixed wireless system that supports ranges of up to 20 miles. The technology provides a similar user experience to other fixed wireless devices (a home stereo receiver tuned to a local community radio station, or home TV tuned to a local community TV station). The wireless technology has been rigorously tested and is currently used by a growing number of wireless Internet service providers all over the world.
One of the biggest issues surrounding the Internet is security, If it's wireless, how is it secure?
In layman's terms; unlike analog telephone transmissions, digital transmissions of Internet traffic are more difficult to intercept because of the complex cryptology associated with the technology (it's Military grade). Second, like other Internet applications such as secure email or web browsing, users can employ many security applications preventing eavesdropping on transmissions, whether such security applications are installed on the last-mile link to the user's location, or elsewhere in the Internet. Third, a wireless system provides an over-the-air encryption, which cryptographically scrambles the data bits preventing anyone "listening" to the airwaves from deciphering any messages. In fact, the wireless system's over-the-air link may be the most secure leg of the typical user's Internet connection.
What speed can I get with Wireless High-Speed Internet?
The raw data rate with our Line-of-Sight (LOS) wireless equipment is up to 5 Mbps aggregate. The raw data rate with our Non-Line-of-Sight wireless equipment is up to 1.5Mbps.
What type of spectrum does a wireless system operate in?
The Canopy system operates in the unlicensed National Information Infrastructure band. The Specific bands that we operate in are 900 Mhz, 2.4 Ghz, and 5.7 Ghz.
Does the Canopy Subscriber Module require any special installation knowledge/expertise?
Yes. That's why our trained staff performs the installation for you. We do not allow a customer do a self-install the wireless equipment. By having our trained professionals perform your installation, you are assured that your equipment is operating at is optimal potential.
Premium Choice Broadband
12 Stevens Rd.
Brewer, ME 04412